Terms of service

Last Updated: June 2026

Welcome to Lorvali. This website, located at www.lorvali.com, is owned and operated by Alora Gi Limited (“we”, “us”, “our”). By accessing, browsing, or utilizing our website, you explicitly agree to be bound by the following Terms of Service. These terms apply unconditionally to all users of the website, including customers, visitors, and others who access or use our services.

1. Use of the Website

By interacting with our platform, you agree to utilize our website strictly for lawful purposes. You are explicitly prohibited from misusing the platform, attempting to disrupt our systems, or executing, facilitating, or engaging in any fraudulent transactions. We reserve the absolute right to terminate website access or cancel orders for any user found violating this provision.

2. Product Use & Brand Liability

Lorvali curated home decor and lighting lines are designed for personal residential use. We maintain an uncompromising dedication to high-quality craftsmanship; however, Lorvali shall not be held liable for any damages resulting from:

Misuse or improper installation of the products.

Improper maintenance, handling, cleaning, or alteration of items.

Any indirect, incidental, or consequential damages arising from the handling, placement, or operation of our products.

3. Order Acceptance & Fulfillment Agent Authorization

We reserve the right, at our sole discretion, to refuse or cancel any order, limit purchase quantities, or completely cancel transactions suspected of retail fraud or unauthorized activity.

Fulfillment Authorization: By placing an order on www.lorvali.com, you explicitly authorize Lorvali to act as your direct fulfillment agent. In this capacity, you grant us the authority to secure, process, and coordinate the dispatch of your selected items directly from our international manufacturing and supply network partners to your specified United Kingdom delivery address.

4. Pricing, Descriptions & Errors

While we strive for absolute accuracy across our digital storefront, occasional administrative errors may occur. Lorvali reserves the right to correct any pricing errors, inaccuracies, or product description misprints at any time without prior notice—even after an order has been submitted. In the event that an item is mispriced, we reserve the right to cancel the order and issue a full refund.

5. Limitation of Liability & Consumer Rights

To the maximum extent permitted by applicable law, Lorvali shall not be held liable for global shipping delays, transit disruptions, postal carrier delivery issues, or unexpected consequential losses resulting from product misuse. Our total financial liability to you for any claim arising from a purchase shall not exceed the exact purchase price paid for the specific product.

Statutory Consumer Guarantees: Nothing in these Terms of Service is intended to exclude, restrict, or modify any non-excludable statutory rights, guarantees, or remedies you may have under applicable consumer protection legislation, including the UK Consumer Rights Act 2015 for customers based in the United Kingdom, and the New Zealand Consumer Guarantees Act 1993 and Fair Trading Act 1986, where applicable.

6. Governing Law

These Terms of Service, along with all operational policies and purchases made through our platform, are governed by and construed in accordance with the laws of New Zealand, without prejudice to any non-excludable statutory rights you hold under the law of your country of residence. Any legal disputes arising from your use of this website shall fall under the jurisdiction of the courts of New Zealand, except where mandatory consumer protection law requires otherwise.

Business Information

Lorvali

A brand operated by Alora Gi Limited

Suite 15284, 26a Hobson Street

Auckland 1010

New Zealand

Email: hello@lorvali.com

Phone: +64 21 028 16982