Contact Us

At Lorvali, we are dedicated to providing an exceptional experience. Our team is here to assist you with any questions regarding our collections, orders, or services.

To provide the best value and complimentary shipping to the United Kingdom, Lorvali orders are dispatched from our international fulfillment centers. While our headquarters are based in Auckland, New Zealand, we utilize a global logistics network to deliver directly to your door.

Client Support

For all inquiries, please connect with our team:

Email: hello@lorvali.com

Phone: +64 21 028 16982

Our customer support is available Monday–Friday, and we aim to respond to all inquiries within 24–48 hours.

Order Inquiries

If you are contacting us regarding an existing order, please include the following details so we can assist you faster:

Order number

Email address used at checkout

A brief description of your inquiry

Business Information

Lorvali

A brand operated by Alora Gi Limited

Suite 15284, 26a Hobson Street

Auckland 1010

New Zealand