Payment Policy
Last Updated: January 2026
At Lorvali, we aim to provide a seamless, secure, and premium shopping experience from browsing to checkout. This Payment Policy outlines our accepted payment methods, security protocols, and billing practices for purchases made on www.lorvali.com.
1. Accepted Payment Methods
To ensure a seamless checkout experience for our global clientele, we accept a comprehensive range of secure, internationally recognized payment options:
Major Credit & Debit Networks
Secure Digital Wallets & Accelerated Checkout Platforms
Trusted Third-Party Payment Providers & Flexible Billing Solutions
The specific payment methods available for your region will be clearly displayed at checkout. All orders are processed immediately upon authorization from your selected provider.
Please note: We do not accept cash on delivery (COD), personal checks, or direct bank transfers.
1. Payment Security & Encryption
Your financial security is our highest priority.
No Stored Card Data: Lorvali does not capture, view, or store your full credit card number or CVV code. All payment data is handled directly by our secure, third-party payment processors.
Industry-Standard Encryption: Our checkout process utilizes secure socket layer (SSL) technology and is fully compliant with the Payment Card Industry Data Security Standard (PCI-DSS). This ensures that your personal and financial information remains fully encrypted and protected against unauthorized access.
1. Currency & Pricing
Transaction Currency: All transactions are processed in the currency displayed at checkout.
Conversion Fees: For international orders, if your local bank account uses a different currency than your selected checkout currency, your financial institution may assess a minor foreign currency conversion fee. Lorvali is not responsible for these standard banking charges.
1. Billing Verification & Order Fraud
To safeguard our clients and prevent unauthorized card usage, all orders undergo a strict automated fraud verification screening.
Mismatched Details: Please ensure that your billing address matches the address on file with your credit card issuer. If our security system flags a high risk of fraud or mismatched details, we reserve the right to cancel the order and issue an immediate refund.
Chargeback Protection: As outlined in our Terms of Service, we meticulously log order weight, delivery confirmations, and fulfillment data to dispute any unauthorized or fraudulent chargebacks.
1. Contact Information
For any questions or support inquiries regarding an existing transaction, billing statement, or payment issue, please contact our team:
To provide the best value and complimentary shipping worldwide, Lorvali orders are dispatched from our international fulfillment centers. While our corporate headquarters are based in Auckland, New Zealand, we utilize a global logistics network to deliver directly to your door.
Business Information
Lorvali
A brand operated by Alora Gi Limited
Suite 15284, 26a Hobson Street
Auckland 1010
New Zealand
Email: hello@lorvali.com
Phone: +64 21 028 16982